Privacy Policy – Saxton IT Services (SITS

1. Information We Collect

Summary: We collect personal data provided by you, as well as technical details automatically gathered when you interact with our website.

We collect personal information in the following ways:

• Information You Provide: When you enquire about our services, you may provide details such as your name, email, phone number, and business information.
• Automatically Collected Data: Technical details such as IP address, browser type, and operating system are recorded when you access our site.
• Cookies and Tracking Technologies: These help us improve security, user experience, and analytics.

We do not collect sensitive personal information such as racial or ethnic origin, religious beliefs, or sexual orientation.

 

2. How We Use Your Information

Summary: We use your personal data to improve our services, communicate with you, enhance security, and ensure compliance with legal requirements.

Your personal data is processed to:

• Provide and improve Saxton IT Services’ web design and maintenance offerings
• Communicate regarding services, updates, and administrative matters
• Improve security, fraud prevention, and site optimisation
• Comply with legal and regulatory obligations

We only use your information when we have a valid legal basis, such as contractual obligations, consent, legal compliance, or legitimate business interests.

 

3. Cookies and Tracking Technologies

Summary: We use cookies and tracking technologies to enhance site functionality and security. Third-party services may also use tracking for analytics and advertising.

We may use cookies, web beacons, and tracking pixels to collect data when you interact with our website. These help with:

• Site security and stability
• Bug fixes and crash prevention
• Saving user preferences
• Managing advertisements and improving analytics

Third-party providers may use tracking technologies for advertising purposes, such as displaying tailored ads based on your interests.

Google Analytics

We may share usage data with Google Analytics to track and analyse website performance. To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout.

 

4. How Long We Keep Your Information

Summary: We only keep personal data for as long as necessary. If no longer required, it will be securely deleted or anonymised.

We retain personal data only as necessary for legal compliance and business operations. If retention is no longer needed, we securely delete or anonymise the data.

For backup archives, stored data is isolated from further processing until deletion is possible.

 

5. Data Security

Summary: We implement security measures to protect personal data but cannot guarantee absolute protection against cyber threats.

We implement technical and organisational safeguards including:

• Secure servers and encryption
• Access restrictions to sensitive data
• Regular security updates

While we strive for high security standards, internet transmissions cannot be 100% secure, and users should take precautions when sharing personal data.

 

6. Information from Minors

Summary: We do not knowingly collect or process data from individuals under 18 years of age.

We do not knowingly collect, store, or market to individuals under 18 years of age. If we become aware of unauthorised data collection from minors, we will delete the information promptly.

If you suspect a minor’s data has been processed, contact us at ben@saxtonitservices.com.

 

7. Your Privacy Rights

Summary: UK GDPR grants you the right to access, update, or delete personal data we hold about you.

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion when legally applicable
• Restrict processing under certain conditions
• Withdraw consent for non-essential data usage

How to Exercise Your Rights

You can submit a Data Subject Access Request via ben@saxtonitservices.com.

If you believe your data has been processed unlawfully, you may file a complaint with:

• The UK Information Commissioner’s Office (ICO)
• Your local EEA data protection authority
• The Swiss Federal Data Protection and Information Commissioner

 

8. Controls for Do-Not-Track Features

Summary: Some browsers offer DNT settings, but there is no standard enforcement. We will comply with future regulations if required.

Most web browsers and mobile operating systems include a Do-Not-Track (DNT) feature.
Currently, no universal standard exists, so Saxton IT Services does not respond to DNT signals.

Should an official standard be introduced, we will update this privacy policy accordingly.

 

9. Privacy Rights by Region

Summary: Privacy laws differ across regions; we comply with applicable laws in Australia, New Zealand, and South Africa.

Australia & New Zealand

We comply with:

• Australia’s Privacy Act 1988
• New Zealand’s Privacy Act 2020

Users in these regions can request access or corrections to their personal data. Complaints may be filed with the Office of the Australian Information Commissioner or New Zealand Privacy Commissioner.

South Africa

Users in South Africa can request access or corrections to their personal data.
For complaints, contact The Information Regulator of South Africa at:

• General Enquiries: enquiries@inforegulator.org.za
• Complaints: PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za

 

10. Updates to This Policy

Summary: This policy may be updated as needed to ensure compliance with changing laws.

We may update this Privacy Policy periodically to remain compliant with evolving laws. Updates will be published on our website with a revised date.

If material changes occur, we may provide a direct notification to users.

 

11. Contact Information

Summary: You can contact us via email for privacy-related queries.

• Email: ben@saxtonitservices.com
• Website: [saxtonitservices.com]

 

12. Review, Update, or Delete Your Data

Summary: You can request changes or deletion of your data through a formal request.

You have the right to:

• Access your personal data
• Request updates or corrections
• Delete data when legally permitted
• Withdraw consent for non-essential data usage

Submit a Data Subject Access Request via ben@saxtonitservices.com.